Data protection declaration

Welcome to elumatec AG,

Thank you for your interest in our website and our company.

We are fully aware of the importance of protecting your personal data and privacy. To ensure that you are fully aware of how your personal data is collected, processed and used on our websites, please read the following guide.

1. Data collection for use in internal systems and for statistical purposes

When you access our website, the technology built into your internet browser means that it automatically sends data to our web server. This includes the time and date of your visit, the URL of the referring website, the file retrieved, the amount of data sent, the name of your internet service provider and the IP address you used. This data is stored separately from other data that you submit while using our online services. This data is not associated with an individual person. The data is logged to ensure system security, analysed anonymously for statistical purposes and then deleted.

2. Collection and processing of personal data

Personal data is only collected if you voluntarily submit it when registering for "Behind the scenes", when making inquiries concerning our products and services, when registering for a trade fair, when contacting us (more generally, for example concerning sales, press releases, job/career opportunities etc.) and when ordering replacement parts from us.

We store and use the data you submit when registering for "Behind the scenes", including name, contact details, position, company information and details of your visit, in order to process your visit request.

We use the data you submit when making inquiries concerning our products and services, when registering for trade fairs or when contacting us, including name, contact details, position, company information (customer number, address, sector, company size etc.) and the message you send to us, to process your request and supply you with the information you need.

Prior registration is required when ordering replacement parts from us, and we will complete this for you when you submit your request. To do this, we will generate a personal username and password for you and send them to you. This information will be linked to the company data (including your contact details) we have stored, and will be used to process your replacement parts order.

3. Sending data to third parties

If it is necessary to send your data to third parties in order to process your request, the data will only be sent to our affiliated companies or to service providers we have commissioned.

Your personal data will only be sent to other third parties with your express permission, unless we are legally required to do so or in order to protect the rights, property and security of elumatec AG.

If external service providers are given access to personal data, we require them to implement legal, technical and organisational measures to ensure that data protection regulations are adhered to.

4. Cookies

Among other things, our website uses what are known as "cookies", which help make our overall online services more user-friendly, effective and secure - for example to speed up navigation on our platform. Cookies also allow us to measure how often pages are visited and how users generally navigate around our website. Cookies are small text files that are stored on your computer. Please note that some of these cookies are sent from our server to your computer. These are sometimes referred to as "session cookies", and they differ from other cookies in that they are automatically deleted from your hard drive when you close your web browser. Other cookies remain on your computer and allow us to recognise your computer when you next visit our website. These are known as "persistent cookies". You can of course disable cookies at any time, provided that your web browser allows it.

5. Use of Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google. Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can withdraw your consent for data to be collected and stored at any time with effect for the future. Alternatively, you can use the Google Analytics opt-out browser add-on (, provided it is available for your browser.

Please note that this website uses Google Analytics with the IP anonymisation extension, and IP addresses are therefore only processed in a shortened form to prevent persons from being identified.

Visit to find out how Google uses data.

6. Links to other websites

Our website contains links to other websites. We have no influence on whether or not the operators of other websites adhere to data protection regulations.

We are responsible for ensuring the content we provide adheres to the general regulations. A distinction should be made between the content we provide and links to content created by other providers. We accept no liability for, and claim no ownership of, external content accessed via links on our website.

The party offering websites to which reference is made shall be solely liable for illegal, faulty or incomplete content and in particular for damage arising from the use or non-use of information presented in this fashion.

7. Right to be informed

In accordance with the German Federal Data Protection Act (BDSG) and the EU General Data Protection Regulation (GDPR), you have a right to be provided with information free of charge relating to your stored data and, where applicable, a right to have this data corrected, blocked (in accordance with the BDSG) or deleted. For more information please see the contact details below.

8. Right of objection

You can withdraw your consent for your stored data to be collected and processed at any time. In this case, we will immediately delete your stored data or block the data which cannot be deleted owing to statutory rules.

9. Data security

We ensure that our website and other systems are secure by taking technical and organisational precautions against loss, destruction, access, modification or dissemination of your data by unauthorised persons. The security precautions are being improved continuously in accordance with the relevant technological advancements.

Access to your online shop account is protected by your personal password. You should always keep your access information confidential and close the browser window once you have finished your communication with us, in particular if the computer you are using is also used by others.

10. More information and contact details

If you have additional questions concerning data protection, please contact us. For questions on collection, processing or use of your personal data, for details on the right to be informed, and for information on the correction, blocking or deletion of data and on withdrawing previous consent, please contact:

elumatec AG
Data protection officer
Pinacher Straße 61
75417 Mühlacker, Germany

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Main contact

elumatec AG
Pinacher Straße 61
75417 Mühlacker

Phone +49 7041 14-0
Fax +49 7041 14-280